JM Bullion – Gold IRA Company Review


Company: JM Bullion

BBB: A+ Rated,  93 Complaints

Trustlink Reviews: 0 stars, 0 reviews

Annual Fees: unlisted – fees vary depending on size of account & metal holdings

Minimum Gold IRA Investment: no minimum, but $100 minimum for any purchase from them

Storage: A-M Global Logistics, IDS, First State Depository


Phone: (800) 276-6508

Address: 11700 Preston Road, Suite 660153, Dallas, TX 75230-6112

jmbullion website


Company Overview

JM Bullion is known as one of the premier online bullion dealer in the United States with a focus on fair metals prices and award winning customer service.

From their website: ‘We enable investors to purchase bullion they physically hold, as opposed to merely owning on paper. Since our founding, we have been the industry price leader and continue to exceed expectations through our weekly sales, fast shipping, and award-winning service.’

Jm Bullion has their corporate headquarters in Dallas, Texas.

JM Bullion offers a wide array of gold, silver, copper, platinum, and palladium products. With an average inventory in the tens of millions, they are able to sell in-stock items only and satisfy even the largest of clients. Jm Bullion focuses on the most important products to minimize overhead and unnecessary bloat. This allows them to charge less over spot than the competition while maintaining healthy stock levels.

JM Bullion offers ‘Market-leading, Straightforward Pricing’. There are never any sales tax or shipping charges applied to your orders from them. All quantity and payment method discounts are automatically applied to your cart. This aggressive pricing model has allowed them to rapidly gain market share as a precious metals dealer. As spot price change, so do the prices of their products in real-time.

Our Opinion

JM Bullion is towards the bottom of the best Gold IRA companies review ranking due to a severely tarnished reputation based on scathing customer complaints and a lack of clear and obvious Precious Metals IRA focus:

  • Based on customer reviews across the BBB & Ripoff Report – JM Bullion has been reported to have issues with sales, billing, delivery and with there products & services:
    • Here is a serious customer complaint alleging fraudulent/unsecured delivery of metals from Sep, 2012: “We ordered over $16,000 in Silver, the seller told us they are insured. UPS delivered w/o a signature and the package wasn’t around. The Sellers Insurance Company Told Us “The Seller refused to file a claim” and we are out this money so far. ” –
    • Here is another serious complaint regarding fraud from Sep, 2012: We ordered over $15,000 worth of Precious Metals from this Company. The only reason we felt secure is because of their website promise and Insurance they “supposedly carried.
      The package was delivered by UPS, but not to us. They said “someone standing in your driveway”. No signature at all from us and no ID was ever shown. We we not home for 4 days. The Insurance company contacted us, we had to make a police report which we did immediately. Then the whole case went dead ONLY to find out that JM BULLION had Cancelled the Claim with the Insurance carrier., as they said to “We have no responsibility–
  • If you are simply looking for a Gold IRA, it would be advisable to go with a company that only specializes in Gold & Precious Metals IRA’s. The Gold IRA Rollover information on the JM bullion website is excellent, however JM Bullion does not solely focus on Gold IRA’s.
  •  Where JM Bullion also lacks is with a quick online Gold IRA account setup. In todays digital world, it is preferred to have control of your IRA application online, right from your phone, tablet or computer browser, 24 hours a day.

For those who are first time precious metals investors looking for a simple Gold IRA solution, JM Bullion is not for you. The sheer amount of complaints regarding their precious metals delivery methods is serious red-flag and cause for concern.

Where JM Bullion shines is with excellent information regarding precious metals products and a broad selection of gold and silver with live spot pricing. It is clear that JM Bullion is a high volume dealer in precious metals products, but it is unclear what their competitive advantage is with regards to a specific Precious Metals IRA / Gold IRA.

Features and Benefits

  • Online account login and management
  • Broad precious metals selection
  • Real-time precious metal spot pricing when ordering
  • Customer Service
  • Free Shipping on all orders

Products and Services

  • Gold, Silver, Platinum and Palladium coins and bars
  • Precious metals IRAs
  • Secure Storage from TDS Vaults

Additional Services

  • Precious metals charts
  • Robust FAQ section on their website
  • Live precious metals spot prices on website